Practical crypto exchange guides: deposits, fees, and troubleshooting
Topic
KYC, login, risk-control and other account issues, solved.
Deposit confirmed but the order screen says insufficient balance? Your coins are sitting in the Funding account. Here is how the two-account structure works, how to transfer for free, and the five questions every beginner asks.
Not every OKX withdrawal restriction lasts 24 hours. Separate a confirmed 2FA protection window from compliance review, maintenance and account compromise.
Lost Google Authenticator after a phone upgrade and can't log into OKX? Self-service transfer, the official 2FA reset flow, required verification, waiting periods and prevention.
How to reset a forgotten OKX funding password: the full flow, verification you'll need, the 24-hour withdrawal suspension afterwards, and how it differs from your login password.
The exchange says your withdrawal succeeded, but nothing arrived? Use the TxID and a block explorer to pinpoint exactly where it is stuck — exchange side, on-chain, or receiving side.
Suddenly unable to withdraw, trade, or log in? The common triggers behind exchange risk controls, the correct appeal process, what documents to prepare, and how to avoid a repeat.
If OKX identity verification is unsuccessful, use the exact rejection message to fix the document, selfie, app-permission, duplicate-ID, or regional issue before submitting again.